The first AI-based software platform for Public Housing Authorities
BoodsKapper improves the collaboration between Public Housing Authorities, Client Families, Landlords and Nonprofits working on family self-sufficiency programs. With our software, clients in Housing Choice Voucher programs are more likely to find a housing unit that works for their family and improves life outcomes.
AI-Based Virtual Office Assistant
BoodsKapper (BK) is a virtual office assistant that can assign the right technician to the right work order, engage with your customers and provide conversational reporting. BK is trained with best practices in the public housing, HVAC and Food manufacturing industries.
Case Management Live Chat
Case Management Live Chat makes it possible for Housing Authorities to provide support to clients and landlords through a modern chat interface.
• Industry-specific natural language understanding. Clients and landlords can chat with the bot www.bob.ai and explain the reasons why they want to reach a case manager
• Work allocation to the right case manager based on the conversation mentioned above and your rules
• Real-time reporting
• Channel for your case management teams to collaborate
• Industry-specific natural language understanding. Clients and landlords can chat with the bot www.bob.ai and explain the reasons why they want to reach a case manager
• Work allocation to the right case manager based on the conversation mentioned above and your rules
• Real-time reporting
• Channel for your case management teams to collaborate
• Digital case management
• Channels for case management teams to collaborate
• Real-time reporting
• Channels for case management teams to collaborate
• Real-time reporting
Virtual HCV analyst for the Public Housing Authorities
With many of the same capabilities as a human Housing Choice Voucher program analyst, BoodsKapper uses AI to go beyond human efficiency by:
• Planning and allocating inspections to the right inspector based on your Housing Authority’s priorities/rules, traffic conditions, inspector's personal time off and need to avoid or use toll roads.
• Providing chat-based customer service for your landlords and clients.
• Monitoring operations as an HCV analyst and escalating issues to management.
BoodsKapper can reduce inspection wait times, reduce the workload of your dispatch team and improve the odds of your new voucher holders finding a unit on-time.
• Planning and allocating inspections to the right inspector based on your Housing Authority’s priorities/rules, traffic conditions, inspector's personal time off and need to avoid or use toll roads.
• Providing chat-based customer service for your landlords and clients.
• Monitoring operations as an HCV analyst and escalating issues to management.
BoodsKapper can reduce inspection wait times, reduce the workload of your dispatch team and improve the odds of your new voucher holders finding a unit on-time.
• Reduce inspection wait time to 1-2 days
• Fuel savings of 20% or more
• Real time visibility of inspection activities
• Eliminate delinquents
• Fuel savings of 20% or more
• Real time visibility of inspection activities
• Eliminate delinquents
Listen to Dallas Housing Authority Chief Operating Officer David Zappasodi and VP of Voucher Programs Brooke Etie talk about how they are using AI to improve HCV operations.