Virtual HCV analyst for the Public Housing Authorities
BoodsKapper (BK)can be seen as an AI-based virtual Housing Choice Voucher Program analyst with the following skills.
• Plan and allocate inspections to the right inspector taking into account your Housing Authorities priorities/rules, traffic conditions, inspector's personal time off and need to avoid or allow toll roads.
• Provide chat-based customer service for your landlords and clients.
• Monitor operations as an HCV analyst and escalate issues to management.
BoodsKapper can reduce the wait times for inspections, significantly reduce the workload of your dispatch team and improve the odds of your new voucher holders finding a unit in the allocated time.