Empower your Case Management and Inspection teams with state of the art software.
• Machine Learning based software for Inspection Teams to optimize schedules and routes
• Chat based Case Management platform with a built in virtual assistant
• Channels for your Case Managers and Inspectors to stay connected with their clients and business partners
• Access to a growing marketplace with 25,000 landlords
• Chat based Case Management platform with a built in virtual assistant
• Channels for your Case Managers and Inspectors to stay connected with their clients and business partners
• Access to a growing marketplace with 25,000 landlords
AI-Based Virtual Office Assistant
BoodsKapper (BK) is a virtual office assistant that can assign the right technician to the right work order, engage with your customers and provide conversational reporting. BK is trained with best practices in the public housing, HVAC and Food manufacturing industries.
Case Management Support
Empower your Case Managers with software so that they can focus on outcomes and client satisfaction.
• Widget on your website for your clients to reach their Case Managers
• Configure assignment of tickets to Case Managers based on your rules
• Chat or Video mediums
• Integration with calendars
• Built in ZOOM integration
• Widget on your website for your clients to reach their Case Managers
• Configure assignment of tickets to Case Managers based on your rules
• Chat or Video mediums
• Integration with calendars
• Built in ZOOM integration
• Improve client satisfaction
• Support work from anywhere
• Use video when needed
• Support work from anywhere
• Use video when needed
Optimizer and Route Scheduler for Inspections
Machine Learning based software that can optimize the schedules and routes of Inspectors and Traveling Technicians. Optimizer works with the overall goal of minimizing human effort in deciding the orders to be assigned to technicians. Route optimizer takes this input and optimizes the routes based on anticipated traffic conditions. Software gets better with more data.
• Completely automates the planning and monitoring functions
• Uses a chat based interface to coordinate the execution with multiple parties
• All statuses are posted on the channels for everyone to see and for specific users to confirm; for example, the landlord to confirm availability of tools for a video based inspection
• Completely automates the planning and monitoring functions
• Uses a chat based interface to coordinate the execution with multiple parties
• All statuses are posted on the channels for everyone to see and for specific users to confirm; for example, the landlord to confirm availability of tools for a video based inspection
• Reduce inspection wait time by 90%
• Fuel savings of 30%
• Video based inspections to reduce risks
• Fuel savings of 30%
• Video based inspections to reduce risks
Listen to Dallas Housing Authority Chief Operating Officer David Zappasodi and VP of Voucher Programs Brooke Etie talk about how they are using AI to improve HCV operations.